Convergys Philippines

People from Baguio and the towns nearby, Convergys Baguio will open its doors starting June 10, 2011 at Baguio Technohub, Camp John Hay. So get ready to be part the Convergys family by applying in the biggest call center in the country!

As part of Convergys and its expansion to provide a faster and more convenient job application process, we have set up a recruitment hub designed to cater to aspiring employees of this leading contact center in the Philippines.

The Baguio Recruitment Hub site will be opening this June 2011 so you can drop by and walk in our center so you can get the job you’ve always wanted. The recruitment office will be open from Mondays to Fridays, 9am to 6pm starting June 10, 2011.

You can bring the following documents for a faster application process:

• Resume
• TIN
• SSS
• NBI Clearance

Convergys Baguio: Be Yourself and more.

Convergys Baguio Hub Location

Baguio Recruitment Hub Address:
Baguio Technohub, Ordonio Drive
Camp John Hay, Loakan Road, Baguio City.

Date: June 10, 2011
Time: 9am to 6pm

For more information about Convergys job hiring process,
Text APPLY to 2600
Email jobsph@convergys.com
Like Convergys Philippines on Facebook and Follow Convergys Philippines on Twitter

source: http://facebook.com/ConvergysPhils

For almost a decade already, Business Process Outsourcing (BPO) is a rapidly growing industry. BPO companies such as Convergys has expanded to countries like the Philippines and India. Soon, Convergys will virtually be anywhere in the world. China itself is beginning to show its presence by beginning with back office services which make them a force to reckon with in the Outsourcing field.

Even though there is a large number of call center jobs that are offered today, it is still not easy to apply and be accepted. While educational background and customer service jobs vary, there are always some functions and requirements that hiring managers will always look for candidates.

Here are some points to consider improving before submitting your application for each call center job such as in Convergys Philippines.

1. How good is your English? Most companies that outsource customer service from countries like USA, UK, Australia requires that you are excellent when it comes to the language which is why it is important that you learn and speak good English.
2. Are you sure about your Communication skills? English is the basic requirement but you also need to communicate effectively as you get to talk to different people. Most accounts need you to ask people for information, for instructions on how to perform certain tasks or to purchase or order products or services. A high degree of Communication skill is needed especially when you want to work for a company such as Convergys Philippines.
3. Can you operate the computer and know to navigate through the Internet? There are still a number of people who do not know how to use a computer and surf the internet. Learn to understand the basics as this is needed especially when there are Word processing softwares, web browsing applications and spreadsheet work included.
4. Are you patient enough to deal with angry clients? In every account or department, there will be times wherein you’ll handle irate and demanding customers. Like any other job, you need to be patient in handling these clients as they are the ones who have your business.
5. Are you sure about the call center job? One needs to be confident in working in a call center industry. It is an entirely different world wherein your body clock will be disturbed from its normal time table as you will be working in the night shift.  You’ll get to meet people from all backgrounds that come together and work as a team. If you can handle the situation and the personality you are made this type of work.

Being in the Business Process Outsourcing industry such as Convergys Philippines requires you to be flexible and current. Just ensure that you have the necessary skills needed and ask yourself these questions before you submit your application. Good luck!